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Explanation of individual items on the bill (backside)

We are uploading most recent account and working on update of account item explanation to keep up with the latest billing changes!

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In this part you can find information about buyers obligations, our obligations, the right to complain, and how to do it.

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In this space there are information on where you can pay your bill

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Explanation of items from codes:

We are uploading most recent account and working on update of account item explanation to keep up with the latest billing changes!

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Information about the advantages when paying

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Information about the possibilities of settling past obligations (Protocol)

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Information about the advantages for social categories

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Information about the free phone line for the new meters

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On the back side of the Information on payment there are 10 suggestions about energy efficiency. You can see those suggestions on our web sitehttp://www.epcg.com/en/households/energy-savings.