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Explanation of individual items on the bill (backside)

This is a back view of the bill, item clarification included. View and clarification of items presented at the front of the bill are available here.

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In this part you can find information about buyers obligations, our obligations, the right to complain, and how to do it.

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In this space there are information on where you can pay your bill

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Explanation of items from codes:

1. Active energy (VT) is the energy which ensures functioning of all electrical appliances and devices in the household. Active energy is the energy which ensures functioning of all electrical appliances and devices in the household. Active energy of high tariff/calculated to the customers with two-tariff meters – represents electricity consumed in the period between 7:00am – 23:00pm (8:00am – 24:00pm in summer for analogue counters, or fixed from 07.00 to 23.00h for new multifunction meters throughout the year) during one billing period (30 days).

2. Active energy of low tariff /calculated to the customers with two-tariff meters - represents electricity consumed in the period between 23:00pm – 7:00am (24:00am – 08:00pm in summer for analogue counters, or fixed from 23.00 to 07.00h for new multifunction meters throughout the year) during one billing period (30 days).

3. Active energy of single tariff / calculated to the customers with single tariff meters – represents consumed electricity, as well as the price of consumed electricity during one billing period.

4. Reactive energy of high/low tariff – reactive energy is not calculated to households. Reactive energy does not ensure operation of devices, i.e. it is not transformed into useful work; however, it is necessary because it ensures creating of magnetic field necessary for starting certain devices, such as: engines, transformers, fluorescent and street lighting. Reactive energy is calculated depending on the period of consumption at high/low tariffs (high 7:00 – 23:00/8:00 – 24:00; low 23:00 – 7:00/24:00 – 8:00). The funds collected from the invoicing of reactive energy belong to the Montenegrin Electricity Transmission System of Montenegro (CGES) and part of the EPCG (production facilities).

5. Reactive energy of low tariff – (explained above)

6. Consumption of indirect customer - is calculated exclusively to those customers that have indirect consumer and do not have own meter point, and the consumption cannot be invoiced separately. Amount of indirect consumption is deducted from the amount of direct consumption and it represents a monetary liability of indirect customer, on the basis of prior consent of both parties.

10. Power demand charge - Measured peak power demand of customers that have devices for continuous metering and registration of power demand in fifteen-minute intervals is the maximum load during a 15-minute interval of a monthly billing period at high-tariff, and in case of customers that have devices which are metering and registering only the peak power demand during high-tariff period, such registered power demand will be used.

12. Use of network capacity - the amount related to the transfer of transmission and distribution capacity, i.e. the total price includes the price of the lease for the transit of electricity from the power plant to the location of the distribution with the distribution network, as well as the price of electricity transit from the place of delineation with the transmission network (substations 110/35 kV) to the consumer (households ...). The money that consumers pay by invoicing for network capacity is owned by the Montenegrin Electricity Transmission System of Montenegro (CGES) and the Montenegrin Electricity Distribution System of Montenegro (CEDIS), which is transmitted by EPCG.

15. 16. Losses in network high/low tariff - The amount referring to the allowed losses in the transmission and distribution network determined by the ERA. Every transit of electricity from the plant's threshold to the end customer implies a certain level of electrical losses that result from certain physical processes on the conductors (heating ...). The losses in the transmission and distribution system make up an integral part of the electricity sales price throughout the world, with the exception that most of the countries do not mention the item in the electricity bill. The money that consumers pay by invoicing for the item in the account The losses in the network belong to the Montenegrin Electricity Transmission System of Montenegro (CGES) and the Montenegrin Electricity Distribution System of Montenegro (CEDIS), which is transmitted by the EPCG.

26. Fee for encouraging renewable energy - Abbreviations from fees for encouraging the production of electricity from renewable sources and high-efficiency cogeneration. Funds collected from fees are used to pay electricity to privileged producers, through the Market Operator, in addition to funds collected from customers based on the sale of the same amount of electricity at the active energy prices determined by the supply contract, excluding the part relating to network services and other fees.

21. Common area electricity consumption – is exclusively calculated to the customers who live in apartment buildings for electricity consumed for lighting of entrances, accesses, operation of elevators, etc.

22. Fixed portion of the fee for use of network capacity – amount calculated to the customers at low voltage level (households…) and it refers to the costs of maintenance of distribution network (entire low voltage infrastructure including the meter of a customer). Amount under item 22 is fixed, i.e. the same for all customers. Maintenance costs are integral part of electricity selling price everywhere in the world, but most countries do not distinguish this item on the electricity bill. Amount of this fee is determined by ERA. The funds collected from this item in the account belong to the Montenegrin Electricity Distribution System of Montenegro (CEDIS), which is directly transmitted through the EPCG.

23. Compensation to the market operator - is a fee for the operation of the Montenegrin Electricity Market Operator (COTEE), where the funds collected from this fee are transferred directly to COTEE through the EPCG. The fee is determined on the basis of the Rulebook on the unit fee for stimulating the production of electricity from renewable energy sources and high efficiency cogeneration in 2017, which was adopted by the Ministry of Economy.

31. Discounts - discounts of 5 and 13 percent are calculated on the basis of the EPCG Decision and only on items related to active energy. Only household customers are entitled to a discount and the same is the direct cost of the EPCG. The 13% discount has customers who are members of the Golden Team. A 5 percent discount is automatically calculated for consumers who duly settle their obligations and have no outstanding debt. The right to 5% discount is acquired by customers who settle the invoice for the previous month until the end of the current month. These discounts will be effective until the EPCG changes its decision.

32. Adjustment – if consumption is incorrectly calculated due to an error during meter reading or due to defect of meter, etc., adjustment will be made after customer's complaints and it will be given under item 32.

33. 34. 35. Subsidy I, II, III - the following customers are entitled to subsidies for electricity bill: social security beneficiaries, beneficiaries of disability allowance, of custodial care, of substitute family placement, as well as of beneficiaries of allowance for veterans. Subsidy for electricity bill implies 40% discount on the bill amounting up to €60, and if the amount of bill is higher, it will be reduced by €24. Subsidy is not automatically calculated but the right to subsidy is exercised by the customers who are allowed the subsidy on the basis of the submitted Application for subsidy. Requests are submitted to local centers for work and social welfare, after which they submit requests to the line ministry, which determines on the basis of their criteria who has the right to a subsidy and a list of beneficiaries with an approved subsidy, submit the EPCG to the calculation.

41. VAT –value added tax

51. Amount of bill excluding VAT

52. Amount of bill including VAT

53. Previous debt – Amount of the previous debt of a customer excluding the amount of the current invoice

54. Payment – amount of the last payment

55. Interest - Interest rate is calculated using a decree free simple interest account on principal due, without imputation of default interest on the principal by the expiration of the accounting period to open items according to analytical records of distribution consumers. The amount of the default interest rate applied in accordance with the Law on the amount of default interest rate is determined by the Central Bank of Montenegro and is defined twice a year for the period from January 1st to June 30th and from July 1st to December 31st. The decision on the amount of the default interest rate shall be published on the first working day of the semi-annual report on the website of the Central Bank of Montenegro and in the Official Gazette.

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Information about the advantages when paying

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Information about the possibilities of settling past obligations (Protocol)

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Information about the advantages for social categories

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Information about the free phone line for the new meters

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On the back side of the Information on payment there are 10 suggestions about energy efficiency. You can see those suggestions on our web sitehttp://www.epcg.com/en/households/energy-savings.